Shipping Policy

Free shipping on 2 or more boxes

Orders of $30 or more ship free, so any order of 2 or more boxes ships free. Orders under $30 ship for a flat $4.99.

Delivery time

Orders are delivered in 7-15 business days within the United States. Busy periods and holidays can add a few days.

Tracking

As soon as your order ships, we email you a tracking number so you can follow it all the way to your door.

Shipping details

Please check your address at checkout. If you spot a mistake, email us at support@tryqelara.com within 24 hours of placing your order and we will do our best to fix it.

Late or missing packages

If your tracking has not updated in 7 days, or your order has not arrived after 15 business days, email support@tryqelara.com with your order number and we will look into it right away.